www.sonnysfeedback.com – SONNY’S BBQ GUEST SATISFACTION SURVEY. A guest satisfaction survey has been started by Sonny’s. It started to gather precious feedback from their customers. So, they can know their plus and minus points from this survey. For any restaurant, its customers can help in achieving success.
So through the survey, they can make their customer happier and satisfied. www.sonnysfeedback.com is the authorized survey website. A customer can obtain discount coupons or a Free Pork Sandwich.
WHAT IS THE WAY OF ENGAGING IN SONNY’S BBQ GUEST SATISFACTION SURVEY?
Firstly, you have to visit www.sonnysfeedback.com. In the subsequent stage, you need to enter the survey code.
You will get two categories under it:-
- six-digit survey code
- more than six digits.
If you are having the survey code of the exact six digits, you should go with the first option.
If you are having the survey with more than six digits, then you should go with the second option.
For continuing the survey, you have to tap on the option of next.
You will have the option to see another page on your screen. It will contain few questions.
The questions will be relating to your all-around experience with the restaurant. You have to answer these questions as it is the central part of the survey.
You will be able to see a validation code on your screen. Now, you can do two things. You should either take a screenshot or you should write that code on your buy receipt. This part is mandatory.
At that point when you visit the restaurant sometime later, you should convey your purchase receipt and approval code along with yourself. This is the only proof that you had completed the whole survey. So, you are eligible for the reward.
Customer Care & Support
If the customer has any complaint or query regarding the survey, he/she can contact:-
The contact number of Sonny’s Bar-B-Q is 407-660-8888.
The official page of it is www.sonnysbbq.com
The official survey page of it is www.sonnysfeedback.com
The head office address of it is 850, Concourse Parkway S. Suite 150 Maitland, FL 32751.
RULES FOR PARTICIPATING IN THIS SURVEY
- Many outlets of Sonny’s are in the U.S. So, this survey was created for U.S citizens by Sonny’s. You ought to be a legal resident of the U.S.
- There is an age criterion also. You should be 18 or more to engage in this survey. If you are smaller than that, you won’t be able to engage in this survey.
- If you or any of your housemates is an employee at Sonny’s Bar-B-Q, then your entire family is not permitted to engage in this survey.
- You will need a recent buy receipt along with a survey code accessible on it. The receipt ought to be new. It should be more established than three days.
- A customer must be familiar with the English language.
- You can use the survey code once. You can use the validation code once.
- The rewards do not remain the same. It will differ according to your buy receipt.
- If you wish to give your reward to your friend, relative, or anyone, you cannot. It will go against the rules.
- You should use the validation code within three days of receiving the code. After that, it will be of no utilization.
- You cannot replace the prize with cash.
WHAT ARE THE ADVANTAGES OF TAKING AN INTEREST IN THIS SURVEY?
First of all, you can obtain a reward after the completion of this survey. You can obtain discount coupons or a Free Pork Sandwich.
Secondly, you have a platform to express what you feel about the restaurant. The survey includes many topics. You cannot go to the manager or head and make complaints about little things. But here you can express those things which you dislike about the restaurant.
If you made a complaint regarding the staff behavior in the survey, then you saw improvements in the behavior of staff when you visited next time. You will be happy to see these things.
When you came to know your view points matter a lot for the restaurant, you will feel good. A factor of trust will arise between the customers and the restaurant.
WHAT WERE THE BASIC AIMS BEHIND ORGANIZING THIS SURVEY?
When it comes to taking reviews on spot, many customers don’t find it interesting. As many of them may be in a hurry. So, this survey is the best way to gather information. As it is online, the customers need to spend few minutes. Also, he/she can engage in the survey at any time of the day.
Sonny’s Bar-B-Q admires all types of surveys. If it’s a favorable response, they feel good. If it’s an unfavorable response, they will come to know where they are lacking.
So, they can know their plus and minus points from this survey. For any restaurant, its customers can help in achieving success. So through the survey, they can make their customer happier and satisfied. These were the basic aims behind organizing this survey.
- Q. Is it possible for a non-U.S citizen to engage in this survey in any way?
- Ans. No, it is not possible. This survey has been organized for U.S citizens only. You ought to be a legal resident of the U.S to engage in this survey.
- Q. I ( the customer) am 16 years old, can I engage in this survey? Is there any other way for me to engage in this survey?
- Ans. No, a 16-year-old person can’t engage in this survey. The age criteria are 18 or more than it. If you are below it, you won’t be able to engage in this survey.
SONNY’S BBQ wants to make their customers happier. They can do this if they know at which point or area their customers are having problems. But for this, they need a small help from their customers only. If the customer had any complaint, he/she has a platform to share that with SONNY’S BBQ. For engaging in any survey, you need to do some research.
So, that you can have an overlook in your mind about what to do and what not to do. This article gives you an all-over idea about these things.
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